REI

For other uses, see REI (disambiguation).
Recreational Equipment, Inc.
Consumers' co-operative
Industry Sporting goods and outdoor gear
Founded 1938 (1938)
Headquarters Kent, Washington (as of 2016), United States
Number of locations
145 (May 2016)
Key people
  • Jerry Stritke, CEO
  • Eric Artz, COO
Revenue US$2.38 billion (2015)[1]
US$136 million (2012)[2]
US$29 million (2012)[3]
Members 6.02 million [4]
Number of employees
12,000 (2015) [5]
Website rei.com

Recreational Equipment, Inc., commonly known as REI, is an American retail and outdoor recreation services corporation. It is organized as a consumers' co-operative. REI sells sporting goods, camping gear, travel equipment, and clothing. It also offers services such as outdoor-oriented vacations and courses.

REI operates 143 retail stores in 36 states. It also receives orders via catalogs and the Internet.[6][7] REI's annual revenue for 2015 was $2.4 billion.[8]

History

Lloyd and Mary Anderson founded REI in Seattle, Washington in 1938. The Andersons imported an Akadem Pickel ice axe from Austria for themselves, and decided to set up a cooperative to help outdoor enthusiasts acquire good quality climbing gear at reasonable prices.[9] Jim Whittaker, the first American to summit Mount Everest, was hired as the first full-time employee of REI and served as CEO during the 1960s.[10] Through the 1970s, it identified itself prominently as REI Co-op, focusing primarily on equipment for serious climbers, backpackers and mountaineering expeditions.

However, in the 1980s, with changes to its Board of Directors, the emphasis shifted toward family camping and branched out into kayaking, bicycling, and other outdoor sports. Clothing, particularly "sport casual" clothes, also became a greater part of the company's product line. Although the company remained a cooperative, providing special services to its members, the "co-op" moniker was dropped from much of its literature and advertising. Today, it is consumer-oriented goods, particularly clothing and family camping equipment, that is the mainstay of REI's business. REI continues to sell climbing and backpacking gear.

2014-15 rebranding

Beginning in 2014, with the introduction of the REI Co-Op line of clothing, REI has publicly re-emphasized the cooperative aspect of its business model.

In October 2015, the company launched a redesigned logo, which includes the word "co-op" for the first time since 1983.[11] On Black Friday 2015, REI closed all of its stores, halted the processing of orders on its website, and gave all employees a paid day off.[12] Although Black Friday has been one of REI's top 10 days for annual sales, the company abstained from Black Friday and launched an #OptOutside marketing campaign, urging people to spend their time outside. REI is the first major retailer to forgo operations on Black Friday.[13]

Non-retail diversification

REI store in Hillsboro, Oregon

REI has diversified its offerings into global adventure vacations through the REI Adventures branch which began in 1987. REI Adventures offers vacations for active travelers all over the world.

In 2006, REI started the Outdoor School in selected markets. The Outdoor School is a series of one day outings in the local area and in store classes. Offerings include mountain biking, road biking, kayaking, backpacking, rock climbing, outdoor photography, family hiking, snowshoeing and others. The current locations of the Outdoor School are the San Francisco Bay Area, Sacramento and Reno areas, the Los Angeles area, the San Diego area, Boston and New England area, New York Tri-State area, Philadelphia, Washington D.C./Virginia/Maryland area, Chicago area, Minneapolis area, Denver area, Atlanta area, Portland area, and Puget Sound area.

On June 11, 2015, REI bought Adventure Projects Inc., a Boulder-based company, founded by Nick Wilder and Andy Laakmann in 2005, which is best known for its climbing website, Mountain Project (MountainProject.com) with guides to more than 128,000 climbing routes across the world.[14] It has since expanded by creating MTBProject.com, a website for mountain bike trail maps, HikingProject.com, for hiking trails, PowderProject.com, for backcountry skiing trails, and TrailRunProject.com, for cross-country running trails.[15][16][17]

Leadership

Sally Jewell served as CEO of REI prior to becoming United States Secretary of the Interior in April, 2013.[18]

Corporate Profile

REI is private corporation headquartered in Kent, Washington until 2020, when they will move to the Spring District of Bellevue, Washington.[19] It is owned by its members, who each hold a single voting share. Members are entitled to a patronage dividend.

Its flagship stores are located in the Cascade neighborhood of Seattle; Bloomington, Minnesota; and in Denver, Colorado.[20] It has distribution centers in Sumner, Washington and Bedford, Pennsylvania, with a third announced for July 2016 opening in Goodyear, Arizona.[21]

Membership

REI is owned by its active members. These are persons who have paid a $20 lifetime membership fee, and who have purchased $10 or more of merchandise from REI in a given calendar year. Each active member is entitled to vote for members of the company's board of directors and receives a patronage dividend.[22]

The annual dividend is normally equal to 10% of what a member spent at REI on regular-priced merchandise in the prior year.[23] The dividend, which becomes unredeemable on December 31 two years from the date of issue, can be used as credit for further purchases or taken as cash or check between July 1 and December 31 of the year that the dividend is valid.

REI members are allowed to buy returned/used/damaged goods at significant discounts at the REI Used Gear Sales. Other benefits of REI membership include discounts on rentals, deals on shipping charges, REI adventure trips, and shop services, as well as rock wall access at locations that feature indoor climbing walls. These locations include Flagship stores in Denver, Seattle, and Bloomington, MN, as well as the Pittsburgh South Side Works store. Members also receive exclusive coupons throughout the year for around 20% off of full-price items.

Governance

The REI store in Mountain View, California

REI is a Washington corporation governed by a board of 13 directors, including the CEO. Directors serve for terms of one or three years. Board candidates are selected by the REI Board Nomination and Governance Committee. In earlier years, board elections were competitive elections with both board-nominated and self-nominated petition candidates. In recent years, REI eliminated the opportunity for petition candidates and has only nominated as many candidates as open positions. Members are mailed a ballot, and nominees must garner 50% of returned ballots; members may also vote online. While the board serves at the members' pleasure, there is no path to board membership without the approval of the Board Nomination and Governance Committee.[24] For 2014, its chief executive officer received compensation of approximately $2.71 million per year.[25][26]

Business model

While the Andersons originally established the co-op structure in order to secure reduced prices for its members, REI today models itself instead as a full-service retailer, with a web site, including order-on-the-web and free delivery to a nearby store, rather than as a low-price retailer. Local stores host free clinics on outdoor topics and organize short trips originating from the store to explore local hikes and cycling paths.

Although the majority of what it sells is brand-name merchandise from other companies, REI designs and sells its own private-label products under the REI, REI Co-Op, Evrgrn, and Novara brands.[27][28][29]

Labor

REI employs over 11,000 people, most of them in the stores, many of whom are part-time. All employees have access to health care benefits. Employees receive discounts on merchandise, may be eligible for free or discounted outdoor classes, and also receive a "Yay day" pass, entitling them to spend up to 6 hours outdoors for pay. [30] REI has been ranked in the top 100 Companies to Work for in the United States by Fortune since 1998, which earned it a place in the Fortune "Hall of Fame". REI ranked as #8 in 2012,[31] #69 in 2014, and #58 in 2015.[32]

Environmental and community initiatives

In 2006, REI purchased 11 million kilowatt hours of green power, enough to offset twenty percent of its overall power consumption. This purchase placed REI on the United States Environmental Protection Agency's top ten list of retailers who purchased cleanly generated electricity.[33] By 2007, REI promises to make its trips through REI Adventures carbon neutral through the purchasing of green power credits "Green Tags".[34] REI Adventures states that it is the first US travel company to introduce this type of program.[35] REI has pledged to be a climate neutral and zero waste to landfill company in 2020 focusing on the five areas of its business: green buildings, product stewardship, proper paper usage, reducing waste and energy efficiency.[36]

To support local communities, REI offers meeting space free of charge to non-profit organizations, supports conservation efforts, and organizes yearly outdoor service outings. REI donates annually to conservation groups in the US. Its 2007 giving of $3.7 million represented about 0.28% of its $1.3 billion in gross sales.[37] They also send volunteers to help groups with cleaning up the environment, building new trails and teaching children the importance of caring for the environment.[38]

REI is a key sponsor of the Access Fund, a non-profit organization committed to keeping America's climbing areas open through education, environmental protection and advocacy.

See also

References

  1. King, Rachel (1 September 2015). "REI Appoints First CIO". wsj.com. The Wall Street Journal. Retrieved 23 September 2015.
  2. "REI:Newsroom – REI Announces 2010 Revenues and Record Operating Income". Recreational Equipment, Inc. March 28, 2011. Retrieved August 20, 2011.
  3. "REI Financial Statement" (PDF). Recreational Equipment, Inc. March 8, 2013. Retrieved March 26, 2013.
  4. "REI Stewardship Report 2015" (PDF). Recreational Equipment, Inc. 2015. Retrieved June 15, 2016.
  5. "Jerry Stritzke Reddit AMA". November 12, 2015. Retrieved November 12, 2015.
  6. http://www.rei.com/about-rei/newsroom.html
  7. REI Stores
  8. "REI Releases 2015 Stewardship and Earnings Report, Gives Back Three-Quarters of Profit to Outdoor Community and Opens Voting for Board Members | REI Newsroom". newsroom.rei.com. Retrieved 2016-04-06.
  9. Morse, Gardiner (May 2003). "Gearing Up at REI". Hbr.org. Harvard Business Review. Retrieved 7 November 2015.
  10. Martinez, Amy. "Eddie Bauer looks to mountaineer Jim Whittaker for turnaround help". The Seattle Times. Retrieved 22 November 2013.
  11. "One big reason REI can decide to skip Black Friday". The Washington Post.
  12. "REI's Closing on Black Friday. Other Gear Companies Need to Follow Suit.". Outside Online. Retrieved 29 October 2015.
  13. Malcolm, Hadley (27 October 2015). "REI closing on Black Friday for 1st time in push to #OptOutside". usatoday.com. USA Today. Retrieved 7 November 2015.
  14. Winkel, Vince (June 19, 2015). "REI buys Boulder-based outdoor adventure trail company". Times-Call. Retrieved 18 February 2016.
  15. Clucas, David (June 11, 2015). "REI acquires Adventure Projects network of sites". SNEWS. Retrieved 17 February 2016.
  16. "CrunchBase entry for Adventure Projects Inc.". CrunchBase. Retrieved 17 February 2016.
  17. "Adventure Projects Inc.". adventureprojects.net. Retrieved 17 February 2016.
  18. "REI's Sally Jewell wins confirmation as Interior secretary". The Washington Post.
  19. "REI confirms headquarters move to Bellevue's Spring District - Bellevue Reporter". Retrieved 2016-10-04.
  20. "REI Store Directory". Rei.com. Retrieved December 7, 2015.
  21. http://newsroom.rei.com/news/rei-enhances-service-to-customers-through-distribution-center-in-goodyear-arizona.htm
  22. REI Bylaws
  23. Baverman, Laura (December 14, 2011). "REI to open at Rookwood Commons". Cincinnati.com/. Retrieved December 22, 2011.
  24. Ryan, Andy (June 18, 2003). "Who Owns REI?". Seattle Weekly. p. 4. Retrieved February 20, 2011.
  25. "REI Exc Comp Report" (PDF). Retrieved March 26, 2013.
  26. "REI Governance". Retrieved January 19, 2015. REI's board is legally responsible by statute, and its Articles of Incorporation and Bylaws, for the overall direction of the affairs and the performance of REI. The board carries out this legal responsibility by establishing broad policy, and by monitoring management within the framework of these broad policy guidelines.
  27. http://blog.rei.com/camp/rei-co-op-brand-gets-an-overhaul/
  28. Gear Junkie
  29. PRWeb
  30. "2010 Stewardship Report: Employee Pay and Benefits". rei.com.
  31. "100 Best Companies to Work For 2012". Fortune. Archived from the original on October 31, 2012.
  32. "100 Best Companies to Work For-2015". fortune.com. Fortune Magazine. Retrieved 7 November 2015.
  33. "Top 10 Retail Partners" (PDF). Environmental Protection Agency.
  34. REI: Climate Change and Energy – Greenhouse Gas Reduction Archived October 25, 2006, at the Wayback Machine.
  35. REI Adventures: REI Carbon-Neutral Travel
  36. 2006 REI Stewardship Report: Sustaining the Natural World
  37. 2007 Business Wire reporting of press release with figures Archived January 18, 2009, at the Wayback Machine.
  38. REI: About REI

External links

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