Google Hangouts

Google Hangouts
Developer(s) Google
Initial release May 15, 2013 (2013-05-15)
Stable release
Android: 7.0; iOS: 12.5.0 / Android: January 29, 2016 (2016-01-29); iOS October 3, 2016 (2016-10-03)
Development status Active
Operating system
Type Communication software
License Freeware
Website hangouts.google.com

Google Hangouts is a communication platform developed by Google which includes instant messaging, video chat, SMS and VOIP features. It replaces three messaging products that Google had implemented concurrently within its services, including Google Talk, Google+ Messenger (formerly: Huddle), and Hangouts, a video chat system present within Google+. Google has also stated that Hangouts is designed to be "the future" of its telephony product, Google Voice, and integrated some of the capabilities of Google Voice into Hangouts.[1]

History

Prior to the launch of Hangouts, Google had maintained several similar, but technologically separate messaging services and platforms across its suite of products. These have included the enterprise-oriented Google Talk (based on XMPP), Google+ Messenger, and the Hangouts feature of Google+, which provided chat, voice, videoconferencing features. However, its increasingly fragmented and non-unified suite of messaging offerings was also facing growing competition from services such as Facebook Messenger, iMessage, and WhatsApp. A decision was made to scrap the existing Google Talk system and code a new messaging product through a collaboration with multiple development teams.[2]

Following reports that the new service would be known as "Babel", the service officially launched as Hangouts during the Google I/O conference on May 15, 2013.[2][3]

On February 16, 2015, Google announced it would be discontinuing Google Talk and instructed users to migrate to the Hangouts app on the Chrome browser platform.[4]

In January 2016 Google updated the app to tell people not to use it for SMS, recommending to instead use Google's "Messenger" SMS app.[5]

In May 2016, at Google I/O 2016, Google announced two new apps: Google Allo, an AI-based messaging app and Google Duo, a video calling app. Google has since confirmed that the new apps will not replace Hangouts - Hangouts will remain a separate product.[6][7]

Google's Pixel and Pixel XL smartphones will ship with Google Duo and Allo instead of Hangouts.[8]

Features

A video conference meeting facilitated by Google Hangouts.
Google Hangouts on Android.

Hangouts allows conversations between two or more users. The service can be accessed online through the Gmail or Google+ websites, or through mobile apps available for Android and iOS (which were distributed as a successor to their existing Google Talk apps). However, because it uses a proprietary protocol[2] instead of the XMPP open standard protocol used by Google Talk, most third-party applications which had access to Google Talk do not have access to Google+ Hangouts.

Chat histories are saved online, allowing them to be synced between devices. A "watermark" of a user's avatar is used as a marker to indicate how far they have read into the conversation. Photos can be shared during conversations, which are automatically uploaded into a private Google+ album. Users can also now use color emoji symbols in their messages.[9][10]

As with the previous Google+ Hangouts, users can also perform a group video chat with up to 10 users at a time.[11] In 2016 Google upgrade Hangout to 25 concurrent users in HD video for Work/Education. The new Google Hangouts app on iOS integrates a Google Voice number to some extent, but on Android the SMS support in Hangouts doesn't fully integrate with Google Voice for calls or texts. Integration was first expected by 2014, but was deprecated in January 2016. The reason for the delay appears tied into Google switching away from the XMPP protocol it used, as mentioned above.[12]

For Google Chrome, users do not need to install a plugin. However, for Internet Explorer 11, the user must install the "Google Talk Plugin" to be able to use the video features.

In Android 4.4, Hangouts is integrated with text messages sending and receiving functions, which is the default SMS app on the Nexus 5. For other Android phones, users can choose to open the SMS function when they download the new version of Hangouts via Google Play. SMS conversations are shown in a drawer on the left side. The update also adds GIF support and a new location-sharing button, which allows the user to send their GPS location to their contacts.[13]

As of version 2.3 (September 12, 2014), Hangouts includes the ability to make free voice calls to other Hangouts users,[14] and charges users (via pre-registered credit) to call landline and mobile phones internationally except for calls to the United States and Canada which are free of charge.[15] Currently, Android users must have both the Google Hangouts[14] and Hangouts Dialer[16] apps installed if they wish to call landline or mobile telephone numbers via the public switched telephone network. On August 15, 2016, Google announced that Hangouts on Air will be discontinued on September 12. Users will have to utilize YouTube Live for live-streaming events.[17]

Easter eggs

Google Hangouts includes several Easter eggs to surprise users. Most of the Easter eggs will appear on all users of the hangout with the exception of "/ponystream" and the Konami Code.

Reception

As of May 2013, Google Hangouts faced criticism from the Electronic Frontier Foundation as they felt that Google was "moving in the wrong direction" by shrinking its support for the open standard protocol XMPP.[18] The new protocol makes it much more difficult for multi-chat clients like Pidgin and Adium to support Google Hangouts. They must reverse engineer the protocol.

Additionally, the tight integration of Google Hangouts to Google+ can lead to the unwilling sharing of personal information to others.[19]

As of December 9, 2015, Google Hangouts has a score of 2 out of 7 points on the Electronic Frontier Foundation's Secure Messaging Scorecard. It has received points for having communications encrypted in transit and for having completed a recent independent security audit. It is missing points because communications are not encrypted with keys that the provider doesn't have access to, users can't verify contacts' identities, past messages are not secure if the encryption keys are stolen, the code is not open to independent review, and the security design is not properly documented.[20][21]

On November 30, 2014, Make Use Of hailed Google Hangouts as the "best messaging app on Android by far".[22]

See also

References

  1. Google Voice Mail Official Blog (July 9, 2013). "Making calls from Hangouts — in Gmail and across the web". Google. Retrieved October 21, 2013.
  2. 1 2 3 "Exclusive: Inside Hangouts, Google's big fix for its messaging mess". The Verge. Retrieved May 17, 2013.
  3. "Google's rumored Babel chat service will reportedly launch as Hangouts". Engadget. Retrieved May 17, 2013.
  4. "Google Talk Discontinued; Users Told To Switch To Hangouts App". Yibada. Sayan Bandyopadhyay. Retrieved 16 February 2015.
  5. Amadeo, Ron. "Google Hangouts 7.0 for Android asks users to stop using it for SMS". Ars technica. Ars technica. Retrieved 29 January 2016.
  6. "Even With Allo And Duo, Hangouts Will Remain As A Separate App In Google's Ecosystem". Android Police. 2016-05-18. Retrieved 2016-05-19.
  7. "Google isn't abandoning Hangouts for its new chat apps". Engadget. Retrieved 2016-05-19.
  8. Hall, Stephen (2016-10-14). "Google's Pixel ships with Hangouts disabled in favor of Allo and Duo". 9to5Google. Retrieved 2016-10-27.
  9. "Google beefs up Hangouts into text, photo, video chat powerhouse". Ars Technica. Retrieved May 16, 2013.
  10. "Google+ Hangouts app hands-on". Engadget. Retrieved May 16, 2013.
  11. "Google unveils Hangouts: a unified messaging system for Android, iOS, and Chrome". The Verge. Retrieved May 16, 2013.
  12. Smith, Josh. "Google Hangouts SMS and Google Voice Won't Work Together Until 2014". Retrieved 3 December 2013.
  13. DOBIE, ALEX. "Hangouts 2.0 now rolling out with SMS support".
  14. 1 2 "Hangouts - Android Apps on Google Play". play.google.com. Retrieved September 13, 2014.
  15. "Calling Rates". www.google.com. Retrieved September 13, 2014.
  16. "Hangouts Dialer". Retrieved November 12, 2014.
  17. O'Kane, Sean (2016-08-15). "Google is killing off Hangouts on Air in September | The Verge". Retrieved 2016-08-24.
  18. Paul, Ian. "Google Abandons Open Standards for Instant Messaging". Electronic Frontier Foundation.
  19. "Google outed me". Retrieved 27 January 2014.
  20. "Secure Messaging Scorecard. Which apps and tools actually keep your messages safe?". Electronic Frontier Foundation. 4 November 2014. Retrieved 9 December 2015.
  21. "Only 6 Messaging Apps Are Truly Secure". PC Magazine. 5 November 2014. Retrieved 8 January 2015.
  22. "The Best Android Apps". Make Use Of. 30 November 2014.

External links

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